Privacy Policy

Privacy Notice


This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain. The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.

Red Box International Ltd are pleased to provide the following Privacy Notice:

Personal Data

Potential customers

Red Box International Ltd uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which Red Box International Ltd believes may be of interest to you and your business. In you making initial contact you consent to Red Box International Ltd contacting you but you will need to opt-in to us maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Red Box International Ltd may from time to time use such information to identify its visitors. Red Box International Ltd may also collect statistics about the behaviour of visitors to its website.

The Red Box International Ltd website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. uses cookies to help Red Box Internatonal Ltd identify and track visitors and their website access preferences. The Red Box International Ltd website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Red Box International Ltd website.

Any information Red Box International Ltd holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.

Red Box International Ltd will only collect the information needed so that it can provide you with quotes, support and relevant promotional information, this agency does not sell or broker your data.

Legal basis for processing any personal data

To respond to potential customer marketing enquiries, and to keep a log of all correspondence for reference.


Through agreeing to this privacy notice you are consenting to Red Box International Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing or writing to us, see last section for full contact details.

Retention Policy

Red Box International Ltd will process personal data during the duration of any contract/purchase and will continue to store only the personal data needed for 7 years after the contract/purchase has expired to meet any legal obligations. After 7 years any personal data not needed will be deleted.

Data storage

Data is held in the United Kingdom using our servers.

Your rights as a data subject

At any point whilst Red Box International Ltd is in possession of or processing your personal data, all data subjects have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling. In the event that Red Box International Ltd refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.

Red Box International Ltd at your request can confirm what information it holds about you and how it is processed.

You can request the following information:

  • Identity and the contact details of the person or organisation (Red Box International Ltd that has determined how and why to process your data.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Red Box International Ltd information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority (Data Protection Regulator).
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.


In the event that you wish to make a compliant about how your personal data is being processed by Red Box International Ltd or its partners, you have the right to complain to Red Box International Ltd Managing Director. If you do not get a response within 30 days you can complain to the Data Protection Regulator. The details for each of these contacts are:

LPA Connection Systems
Light & Power House
Saffron Walden
CB11 3AQ

+44 (0) 1799 512800